No sound on your Android phone: Here’s what might be causing it

If your Android phone isn’t making any sound, there could be several reasons for this. In this tip, we’ll show you the most common causes and solutions.

No sound on your Android smartphone – first steps

If you can’t hear any sound on your Android smartphone, it may be because not all volume controls are set correctly.

• Android doesn’t just have one volume control. Instead, you can set the volume for the ringtone, media playback, alarm, and calls separately.

• Often, one of these controls is set to silent or too low. For example, you may be able to hear music, but your smartphone remains silent when you receive calls.

• To check this, go to Settings and select “Sounds and vibration.” Under “Volume,” you will find the various controls listed. Make sure that none of the volume controls are turned all the way to the left.

• You should also check whether the “Do Not Disturb” function is activated. In this mode, all sound outputs such as calls, notifications, and media are muted. This function can often be deactivated in the settings under ‘Notifications’ and “Do Not Disturb.”

• External devices such as Bluetooth headphones or speakers may also be connected to your smartphone. In such cases, the sound will not be output via the internal speaker. Turn off Bluetooth to disconnect external audio devices.

• Some apps also have their own volume settings that are independent of the system settings. Therefore, check the volume there as well if you cannot hear any sound in certain applications.

• If this does not help, restart your smartphone, as there may be an internal error in Android.

Further possible solutions

If the above steps did not help, you have the following options:

• If you have a Samsung smartphone, you should check the “Separate app sound” function. This allows you to route certain apps to other audio output devices. Therefore, check this feature in the “Sounds and vibration” settings and disable it if necessary.

• Sometimes your Android smartphone may not be able to switch between headphone and speaker output. To fix this, play a longer audio file or song and plug headphones into your phone while it’s playing.

• Wait a moment, then disconnect the headphones. Check if you can play something through the speaker.

• You should also use the option to reset the device settings in the settings. This will reset all settings to their default values without deleting any personal data. This can help if there is a configuration error.

• You should also check whether your smartphone has the latest software. You can do this in the settings under “System & Updates.”

• Carefully clean the speaker, as dust or dirt can block sound playback.

• If your phone still does not emit any sound, there is probably a hardware defect. To fix this, you will need to send your smartphone to the manufacturer or a repair shop for repair.