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The Eurowings Hotline is available to assist you with rebookings or questions. You can also contact them in the event of strikes.
Eurowings Hotline: How to reach customer service by phone
By calling the Eurowings Hotline, you can have all your concerns dealt with directly by a member of staff. You can also find information about strikes at Eurowings.
- The telephone number is 0221 59988222 and may cost up to 60 cents per call, depending on your tariff.
- Customer service is available daily from 6 a.m. to midnight.
- The German hotline is bilingual and accepts English as well as German.
- You can find additional international service numbers on the Eurowings website. However, these cannot be reached from the German network.
Eurowings: Contacting customer service
In addition to the hotline, there are other ways to contact Eurowings customer service.
- You can contact customer service in writing at the email address [email protected].
- Although this option usually takes longer, it offers the advantage of being able to send images and documents. Always make sure to include your full details in your emails.
- You can also fill out and submit an online contact form. While entering your request, frequently asked questions and answers will be displayed, which may be helpful.
- Finally, you can also contact Eurowings via social media. You can get answers on Eurowings’ X (formerly Twitter) and Facebook pages.
