Samsung TV: Netflix is not working – what you can do

If Netflix is no longer working on your Samsung TV because the app is hanging or crashing, there may be a number of reasons for this. Check your internet connection on the TV and follow our tips to get the streaming service up and running again.

Samsung TV: Netflix not working – how to solve the problem

You’ve just settled down on the sofa and want to continue watching your series, but Netflix isn’t loading on your smart TV. These tips will get the app up and running again on your Samsung TV.

• First, turn off the TV by disconnecting it from the power supply, wait two minutes and then turn it back on.

• Check that your TV has a stable internet connection.

• Log out of your Netflix app and back in again to fix the error.

• Check the Netflix website to see if the streaming service itself is having problems and is currently down.

• If these steps don’t work, reinstall Netflix.

• If Netflix still isn’t working, you can report a fault to Samsung. It may be necessary to reset the smart hub or restore your TV to factory settings.

• Maybe your smart TV also needs to be updated to the latest firmware version if you have an older model at home.