If you are wondering what Yun Express actually is, you have probably come across this service when tracking your shipment. This is because if your package is coming to you in the US from China, this service provider often handles the transport.
What Yun Express is: The story behind it
You have placed an online order and notice in the shipment tracking that the service “Yun Express” is displayed. But who or what is behind it?
- “Yun Express” is a Chinese transport service. It is actually the largest transport service in China and was founded in 2014. The company operates modern logistics centers in China as well as global hubs in Germany, France, the UK, and other countries.
- So if you see “Yun Express” in your shipment tracking, it means your package is being shipped from the so-called Middle Kingdom. The service provider is designed for fast, cost-effective shipping and works with major online platforms such as Amazon, eBay, and Alibaba. Packages are shipped to more than 200 countries worldwide, with Germany being a key target market.
- In many cases, shipping is carried out according to the so-called DDP model, short for Delivered Duty Paid. For you as the recipient, this means that Yun Express takes care of customs clearance and all import duties; there are no additional costs or fees upon arrival.
- Yun Express works closely with local delivery companies, so packages in Germany are often delivered by DHL, Hermes, or DPD. You will then receive a German tracking number for the last leg of the journey, also known as the last mile.
How shipping and parcel delivery work with Yun Express
Typical delivery times from China to Germany are two to three weeks, in individual cases up to four weeks during peak periods such as Christmas or during customs checks, where clearance can take some time. Address errors, such as missing house numbers, also lead to returns or long processing times. And sometimes the weather simply goes crazy and delays transport.
- The shipment starts at the retailer in China and is first picked up and sorted by Yun Express.
- After a collection and export phase, the package flies to an EU country, for example, the Benelux countries.
- Customs clearance takes place there; you will often see the status “Customs Clearance Completed” in the tracking information – the parcel clearance is complete.
- The parcel is then transported duty-free to Germany.
- Yun Express hands over the package to a local service provider (e.g., DHL) for delivery to the recipient. From this point on, a new tracking number usually applies for national tracking.
Tracking: How tracking works
You can track your package easily and conveniently, initially via the Yun Express website.
- Enter your tracking number to track your package directly.
- Third-party services such as TrackingMore, Ship24, 17TRACK, and 4Tracking are also particularly popular. Enter your Yun Express tracking number there to receive detailed information about the location and status of your shipment.
- For smartphones, there are apps such as “Pakete,” “AfterShip,” or the YunTrack app. These allow you to track your package on the go and receive push notifications about its status.
- With the “Last Mile Tracking” status, you will usually receive a German tracking number, for example from DHL, which you can use directly with your local delivery service to track the final delivery.
- If your package remains in transit for an unusually long time, first contact the retailer and, if necessary, Yun Express directly. Often, only the retailer can correct the address. There is a contact form on their website for this purpose.
