iPhone X: Soft reset – here’s how

If your iPhone X has hung up, is running very slowly or has other problems, a soft reset can help. We’ll show you how it’s done

Performing a soft reset on the iPhone X

Unlike a hard reset, a soft reset does not delete any data. The soft reset forces the iPhone X to restart. Since the home button is missing on the iPhone X, the classic way to soft reset no longer works.

1. On the iPhone X, you need to press and hold the Power button on the right and the Volume Down or Volume Up button on the left at the same time.
2. The “Turn off” slider is displayed at the top. If you drag the slider to the right, the iPhone will shut down. You can then switch it back on again.
3. If the iPhone no longer responds, press the volume up button and then the volume down button briefly and quite quickly in succession.
4. Then press and hold the power button on the right side of the iPhone X until the Apple logo appears. The iPhone X will then restart.