Nintendo Support: Contact details and hotline

In this practical tip, we reveal the contact details and hotline of Nintendo Support. In addition to the hotline, there is also a contact form, chat and postal address available.

Nintendo Support: Contact by e-mail, hotline and address

You can contact Nintendo Support by phone, chat and by post.

• The telephone number of the company’s hotline is: 069 66105 900.
• Customer service is available there Monday to Friday from 10:00 to 14:00.
• You can reach customer service via the chat function on Nintendo’s website during the week from 10:00 to 18:50 (Wednesday only until 18:20) and on Saturdays from 10:00 to 14:50.
• You can also contact Nintendo via a contact form provided on the Nintendo website. Here you can specify your problem in advance.
• If you would like to write to Nintendo by post, please use the following contact details: Nintendo of Europe GmbH, Herriotstraße 4, 60528 Frankfurt am Main, Germany.