Set or remove a PayPal limit

Step-by-step guide: Fully verify your PayPal account

Once you have entered your bank account details, you can verify them. This will remove your sending and withdrawal limits. However, for security reasons, you should only remove your limits when you really need to.

• Confirm your email address: After registering, you will receive an email from PayPal. Open the email and click on the confirmation link.
• Add and verify a bank account or credit card: Go to ‘Wallet’ in the top menu bar. Click on ‘Add a bank account’ or ‘Add a credit card’. For bank accounts, PayPal will transfer a small amount to you containing a four-digit code. You’ll find this code on your bank statement and need to enter it into your PayPal account to verify the account. For credit cards, PayPal will charge a small amount to your card and include a code in the reference field, which you then need to enter.
• Upload proof of identity: Go to “Settings” > “Account Overview” > “View Limits”. If further proof is required, PayPal will ask you to upload documents (e.g. identity card, passport, proof of address). Follow the instructions and upload the required documents using the secure upload function.
• Enable two-factor authentication (recommended): Go to “Settings” > “Security” > “Two-step verification”. Select an authentication app (e.g. Google Authenticator) and follow the instructions to provide additional protection for your account.
• Typical documents for verification: These include a valid identity card or passport (both sides), a current certificate of residence or an official letter showing your address, or proof of a bank account (bank statement showing your name and IBAN). Businesses must provide a business registration certificate or an extract from the commercial register.
• Note: PayPal may, at any time – even after full verification – set limits or request additional evidence if unusual activity or breaches of the Terms of Service are suspected. In such cases, a re-verification and, if necessary, the uploading of further documents will be required.
• Problems: If you encounter difficulties, for example because documents are not accepted or technical issues arise, please contact PayPal Support directly. They will provide you with personalised assistance.

Edit your PayPal limit in the settings

Once you have verified your account or a credit card with PayPal, you can remove the limit via the settings.

• Once you have logged into your PayPal account, click on the cog icon (Settings) in the top right-hand corner of the home page.
• In the ‘Account’ or ‘Account Overview’ menu, you will find the option ‘View limits’.
• Under ‘Wallet’, you can add and verify bank accounts and cards. In the ‘Security’ section, you can enable two-factor authentication.
• Please note: For security reasons, you should only remove the sending limit on PayPal in exceptional circumstances – and only for reputable and trustworthy recipients.
• By the way: There is no limit on the amount you can receive via PayPal.