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If you haven’t received your Klarna verification code, there’s no need to worry. There are several possible reasons for this.
Klarna verification code not received: Causes and solutions
The Klarna confirmation code is an essential security measure required, for example, when changing account details . The following issues may be causing the code not to arrive:
- You have likely entered an incorrect mobile number or email address, or an old one that you no longer use is still stored in your account. Check your information and update it if necessary.
- It is also possible that you need to add the country code before your mobile number. This is the case, for example, if you are currently on vacation. If you have a German mobile number, replace the zero at the beginning with 0049 followed by your number.
- If your mobile number isn’t the problem, restart your smartphone . It’s possible that the SMS delivery failed .
- Alternatively, enable Airplane Mode on your smartphone and then disable it again. This may help ensure the SMS is delivered.
- Check the Spam folder in your email inbox. The Klarna message with the confirmation code may have ended up there.
- Important: Sometimes it may be necessary to resend the confirmation code after the problem has been resolved.
