Vodafone: Forgotten your password – what can you do?

by Flo

for your My Vodafone account you need your username and a password. But even if you forget the latter, you can still access your Vodafone account

Recover forgotten Vodafone online password

You need your online password to access your Vodafone account and view your bills. If you forget it, you will need to request a new password

  • To do this, open the Vodafone website in your browser
  • Enter your Vodafone user name there. Alternatively, you can use your customer number or mobile phone number if you have specified this as a login option.
  • Finally, type in the security code at the bottom of the page and click “Continue”.
  • You will receive a message from Vodafone at the email address you have provided. Click on the link provided there.
  • Finally, enter your new Vodafone password twice and apply your changes by clicking “Save”.
  • You can now log in with your new password.

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