Panasonic: Contacting Customer Service and the Hotline

Contact Panasonic Customer Service

• Contact Form: If you would like to submit your inquiry in writing, you can do so using the following contact form. You will then receive a response via email.
• Hotline: You can reach customer service Monday through Saturday from 9:00 AM to 5:00 PM at 040 – 55 55 88 55 at standard landline rates.
  • Phone number for questions about projectors: 0800 – 723 78 46 (Free within Germany; rates may vary from mobile networks)
  • Phone number for questions about Toughbook / Notebook: 0800 – 723 52 11 (Free within Germany, though rates from mobile networks may vary)
  • Phone number for questions about Sanyo products: 069 – 22 22 39 30 (At your phone provider’s standard landline rate)
• Chat: Web chat and WhatsApp chat are available via the support page between 9:00 AM and 5:00 PM.
• Fax: Panasonic’s fax number is 040 55 55 89 00.
• Mailing Address: You can contact the company in writing at the following address:
  • Panasonic Germany, Winsbergring 15, 22525 Hamburg.
• Service Center: You can find the locations of the service centers for repairs in the following PDF file.
• You can download manuals for most Panasonic devices here .