Samsung Galaxy constantly restarts – this is what you can do

If your Samsung Galaxy smartphone is constantly restarting, there are various approaches to solving the problem. We will tell you what they are and what you need to consider in detail in this practical tip.

Samsung Galaxy keeps restarting: How you can solve the problem

In many cases, the problem lies in the cache partition of your Samsung smartphone. This is sometimes where remnants of the older software version are stored, which can cause problems. To fix this, you need to clear the cache. To do this, proceed as follows:

• Turn off your device and press the Volume Up button and the Power button at the same time for a few seconds. When the screen lights up, you can release the buttons and the recovery mode will start.

• To reset the cache, navigate to the entry “wipe cache partition” in the menu with the volume buttons and confirm with the power button. Then you must confirm this again.

• Downloaded apps on the smartphone can also be responsible for the constant restarts. To check this, start your smartphone in safe mode. To do this, switch off your smartphone again and start it while pressing the Volume Down button and the Power button at the same time.

• When the screen lights up, the device is in safe mode and you can release the keys. If the phone works in this mode, the problem is with one of the apps you have installed. This is because third-party apps will not launch automatically in safe mode.

• Consider when the problem started and which app you may have installed since that time. You can uninstall the app via the settings and the item “Apps”. Select the app here and tap on “Uninstall”.

If nothing helps: Reset or repair

If these solutions have not helped, you can try resetting your smartphone to the factory settings.

• To do this, put your Samsung Galaxy into recovery mode as described in the first paragraph. Then select “wipe data/factory reset” and confirm your selection.
• Please note that your smartphone will be restored to factory settings and you will lose your data. Therefore, back up all your important files and apps by creating a backup.
• If this step is also unsuccessful, your smartphone is probably defective. In this case, you need to contact the Samsung repair service.