Disney Plus: Hotline, contact and service in case of problems

by Pramith

If you have any questions or problems, you can contact the Disney Plus Help Centre very quickly. In this article, you will find all the important contact options for questions about Disney Plus.

Contact the Disney Plus Service now

On Disney Plus you can watch all your favourite films and series from Disney, Pixar, Marvel, Star Wars, National Geographic and more in the comfort of your own home. For any questions that may arise, the following contact options are available:

  • Service Hotline: You can reach Disney Plus customer service by phone daily from 08:00 to 22:00. The telephone numbers are: (888) 905-78881 or 0800 5765 5765 for Switzerland.
  • Live Chat service: this is the quickest way to get an answer. Disney+ offers live chat seven days a week from 08:00 to 22:00. Here you can ask all your questions about the product or in case of problems directly.
  • Help Centre: In the Help Center, you can find many answers online to your questions about Disney+ service, pricing, payment, error codes, devices, etc.
  • Twitter: Disney Plus also offers Disney Plus Help on Twitter.
  • Email: If you have any sign-up issues, you can also send an email to: help@disneyplus.com

Problems with Disney Plus – How to proceed

If you ever have login problems, you can’t connect to the Disney Plus service, or you can’t watch certain movies on the streaming service, here’s what to do:

  • First contact Live Chat or Disney Plus Help on Twitter.
  • Search the Help Centre for the error code displayed and follow the instructions shown.
  • You can also send an email to: help@disneyplus.com
  • If you get stuck, please call the German customer service.

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