435
On a new mobile phone, you can use BeReal as usual. Even a new number is no obstacle to continuing to use the app
New mobile phone: How to transfer your BeReal account
If you have a new mobile phone but still have the old phone number, it is no problem to transfer your BeReal account. Proceed as follows:
- First install the app on your new smartphone.
- Then you log in with the data you used when you created your account. The phone number is especially important here, as it is linked to the account.
- In the next step, you will receive an SMS with a code that is used for verification. Type this into the field provided when you register.
- Now you are logged in to your BeReal account and can use all functions as usual.
BeReal transfer to new number: How to do it
Linking BeReal to a new number is a little more complicated. If you still have access to the old number, you can proceed as described above. If this is not the case, you will need to contact support.
- To do this, first open the contact form in the app. To do this, call up your profile and then click on the three dots in the top right corner.
- Then click on “Help” and then on “Contact us”. Then write a message asking us to link your account to a new number.
- In the message, be sure to mention your user name and date of birth in addition to the old and new numbers. Also remember to include the German country code +49.
- Once you have sent the message, Customer Service will process your enquiry. If necessary, they will have further questions to check your identity.
- Alternatively to the contact form in the app, you can also send an email to the support team. To do so, use this email address: contact@bere.al.
