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If you have a problem or a question for the Swedish furniture chain IKEA, you can call the hotline. In addition to calling, you can also find an answer to your question online or submit a complaint.
Get Answers by Phone: The IKEA Hotline
If you have a specific question about IKEA or one of your orders, you can reach a customer service representative directly through the IKEA hotline. If you have questions about a specific order, please have your order or invoice number ready—this information will help the representative resolve your issue more quickly.
- The IKEA hotline number is: 061 92 / 93 99999
- You can reach this number Monday through Friday from 8:00 a.m. to 8:00 p.m. and on Saturdays from 8:00 a.m. to 7:30 p.m. The cost of the call is based on your landline rate.
- Before you can speak with a representative, please listen to the automated message.
- You may have to wait a few minutes until a representative becomes available.
Contacting IKEA: Other Options
In addition to the traditional hotline, there are other ways to contact IKEA directly, ask questions, and resolve issues:
- If you’d like to avoid waiting on the phone, you can start by browsing the FAQ section on the IKEA website. Common questions about orders, warranties, returns, and more are answered here.
- If you can’t find the right questions and answers here, you can reach IKEA quickly and easily via the online contact form . Keep in mind, however, that it may take a few days to receive a response via email.
- If you’d like to return an item or file a complaint, you’ll need to contact your local IKEA store directly. Bring your receipt and the damaged item to the service counter.
